Minimum purchase of $20 required
Standard Shipping Rates:
- Up to 500g - $10.00
- 501g - 1kg - $12.00
- 1.01kg - 3kg - $14.00
- 3kg - 5kg - $20.00
- Maximum postage - $26.00
Shipping is a third party service. Once your parcel has been sent then Kids Korna is no longer responsible for your items. Tracking numbers are sent via email when the order has been sent. We are not responsible for lost, stolen or late packages.
Free Shipping Over $200:
Free shipping will automatically calculate when $200 worth of items is added to cart. We will require a mobile number and physical address as sometimes items will be sent via courier not post
Local pick up:
Local pick up is available From 44-46 Dunes Cres, North Lakes QLD 4509. Please view the pick up hours located at the top of the website or Facebook page. These are refreshed every Sunday. If you select local pick up and you require shipping you will be invoiced accordingly. If shipping is not paid within 48 hours your order will be cancelled and a cancellation fee will be charged. Shipping will have to be paid via credit card/ paypal as Afterpay minimum is $20
Cancelling an order:
If you would like to cancel your order please contact Kids Korna ASAP. If the order has already been posted please see return policy below. Cancellation fees will apply due to payment processing/ website charges.
If you have made an order with a ''pre order item'' please keep in mind that all items are shipped together. If you do need the other items sooner please message Kids Korna to arrange to pay extra shipping. Pre order items can take 1-3 weeks unless marked in title.
Kids Korna policy last 30 days from date of purchase.
Only regular priced items may be refunded, unfortunately sales items can not be returned.
- To be eligible for a return the item must be in new condition and original packing.
- To complete the return Kids Korna will require the original invoice number the item was purchased on
- Please mail or return items to 44-46 Dunes Cres, North Lakes QLD 4509
- It is recommended that you email Kids Korna prior to returning items firstname.lastname@example.org
- Kids Korna will inspect items upon return and notify you of the decision of your refund
- If refund is approved it will be returned to your original payment method, less a restocking fee. Note this can take a couple of days to clear
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you have any questions please do not hesitate to email email@example.com